2020 is a big year for hsbcad in the US and Canada. We have established a new company to license, manage, and support hsbcad software. Hsbcad North America LLC is solely owned by hsbcad BVBA Belgium. The LLC will maintain physical offices in Seattle, Washington and Phoenix, Arizona.

The support email listed below feeds into a new ticketing system. It is the recommended channel for all bug reporting and technical issues. It keeps a dynamic history of your inquiry and can be accessed both by hsbcad staff in the US and Europe.

We will also soon be bringing online a new licensing system, currently being tested in the UK and other parts of Europe. It will allow you to directly administer your licenses and avoid many of the shortcomings inherent in the previous fingerprint and activation code systems. There have also been significant updates to hsb on Revit, hsbShare, and hsbMake. In addition to the main corporate website, North America specific news and information will be made available at our updated blog: http://www.hsbcad.us

Contact Information:

Legal Name: hsbcad North America LLC

Phone: 844.472.2231

Support: support.us@hsbcad.com

Address: 1734 NW 61st St., Seattle, WA 98107

ACH info: Available on request

Website: http://www.hsbcad.com

We look forward to building great things with you in the coming year, and as always, empowering you to realise.

Staff:

CEO: Randy Laplante randy.laplante@hsbcad.com

COO: Craig Colomb craig.colomb@hsbcad.com

Senior Technician: Jared Flores jared.flores@hsbcad.com

Technician, Developer: Taya Blackrose taya.blackrose@hsbcad.com